If you'd like to return a product reach out to us, we will be glad to help you. Some rules of engagement first, before you wish to return any products:

  1. you have a 15-day period to apply for a return or exchange, starting on the day of delivery. Anything later will not be accepted.
  2. please make sure the product is in perfect condition, in its original plastic bag with all original labels attached.
  3. Postal costs for returned goods are the customer's responsibility. It will only be reimbursed in case of damaged, faulty, or incorrectly supplied goods.
  4. We cannot be held liable for any items lost in transit.

PROCEDURE

To RETURN an item:

  1. Go to: https://stanny.returnless.com/en 
  2. Follow the steps and mark the reason of return 
  3. You will be able to download your return label