If you'd like to return a product reach out to us, we will be glad to help you. Some rules of engagement first, before you wish to return any products:
- you have a 15-day period to apply for a return or exchange, starting on the day of delivery. Anything later will not be accepted.
- please make sure the product is in perfect condition, in its original plastic bag with all original labels attached.
- Postal costs for returned goods are the customer's responsibility. It will only be reimbursed in case of damaged, faulty, or incorrectly supplied goods.
- We cannot be held liable for any items lost in transit.
To RETURN an item:
- Go to: https://stanny.returnless.com/en
- Follow the steps and mark the reason of return
- You will be able to download your return label